Patient Services Portal
Patient Services enables you to see and order your prescriptions online. Once you register, you will receive further instructions on how to get logged on. Patient Services is available to over 16 only and each patient must have their own email address. It is fiddly but is a superior service. Alternatively please use the prescription request form below which is simpler.
Alternatively, you may use your paper re-order form. Please clearly mark which medications you require and post the form through our letterbox.
We cannot accept telephone requests. This is often the most convenient way for most patients, however we hope you understand that we wish to minimise errors.
It is usually more convenient to have your prescription collected by your local pharmacy so you can collect your medicines from them. The alternative is to collect the prescription from us and take it to the pharmacy yourself. Please let us know your preference. The main pharmacies in the area are Well Pharmacy in Kirkliston and Right Medicine in Winchburgh and collect from us twice daily. Many other pharmacies do collect from us also.
When will my prescription be ready?
Please allow at least 5 full working days from ordering your medication before you collect from the pharmacy. Please check with your pharmacy if your prescription is ready and NOT the practice. We will usually write your prescription within 48 hours of your request however we have no control over the actual dispensing of your medication. Sometimes the the pharmacy will not have a certain type of medicine in stock and will therefore need to order it in which is a common and understandable cause for delay.