All Calls are Recorded for Staff Safety and Training
Non-urgent advice: Face to face appointments
Despite what you might have read in the media, our practice has been seeing patients face to face since march 2019. The difference has arisen in that a telephone appointment was required first and then a face to face appointment offered on the day if required. All but one of our clinical staff members have worked on site since 2019.
Finally, the Scottish government has lifted the COVID legislation and our practice is now planning to return to primarily face to face appointments with telephone appointments only for reviews of established, existing conditions. We understand this will be less convenient for some patients. However, we strongly believe that face to face appointments give a more accurate diagnosis, a better relationship between patient and doctor and a more efficient system in which we can offer more appointments of higher quality. We plan to have this in place by mid-June.
Non-urgent advice: Appointment Information
– Thank you for being understanding with the recent high amounts of staff sickness. One of our GPs is currently on longterm sickness with a serious condition.
– The way that GP services are run is changing. Depending on the problem, you may be asked to first contact your pharmacy, who can treat a wide range of illnesses, or another service that may be more appropriate. Information on the Pharmacy First service can be found here.
The way you will get your flu vaccine this year has changed.
From now on, GP practices will not administer the Flu jab. Across Scotland, Health and Social Care Partnerships are taking on this role. As a result, Almond Group Practice will not offer any flu vaccinations or handle any booking queries for people in eligible groups.
Instead, the flu vaccine will be delivered by the four Health and Social Care Partnerships in Lothian – East Lothian; Midlothian; Edinburgh and West Lothian.
We understand that people aged 70 or over will shortly be sent a letter from the national booking system with details of an appointment at a local vaccination centre.
If you require further information or if you need to rearrange your appointment, please contact the helpline number printed on your appointment invitation or the local enquiry line on 0300 790 6296.
Please do not contact the practice as we are not involved in the flu vaccination programme this year and we will be unable to help you.
You can find out more on the websites of the Health and Social Care Partnerships or on the NHS Inform website.
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